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Faye Celebrates Seventh Consecutive Year on Inc. 5000 List

Faye Celebrates Seventh Consecutive Year on Inc. 5000 List Faye’s continuous growth, focus on innovation, and investments in industry-leading software partnerships land the global CRM, ERP, and CX...

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5 Reasons to Improve Your Company’s Knowledge Management Systems

With the COVID-19 edges into the rearview mirror, the absolute last thing that any upstart business strategist will be championing is the concept of “disruption.” The entire world already was...

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How Does Gamification Help Businesses?

“In every job that must be done, there is an element of fun. You find the fun and SNAP! the job’s a game.” –Mary Poppins Mary Poppins was onto an interesting concept.  At its core, this is what...

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8 Key Technologies for WFH Productivity

The ongoing global pandemic has shined a light on working from home (WFH) capabilities. Even companies who never thought they’d have WFH policies had to pivot quickly and adapt to the new normal. Yet,...

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5 Tips for Pitching Technology to Your C-suite

Senior executives tend to be big-picture people. It’s their job to think about the company as a whole, steering the efforts of hundreds (or thousands) of workers toward a common goal. While individual...

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Gamification in Everyday Life… and How You Can Use it for Business

After deciding to write this blog about gamification in everyday life, I spent a few days looking to see how many times I came across gamification. Spoiler alert: It was everywhere. Gamification is...

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What Your Business Needs to Know About Chatbots

The chatbot is no longer the stuff of science fiction. It’s real, and it could be coming to your business soon. What are the most important things your business needs to know about chatbots? Gartner...

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5 B2B Marketing Trends in 2021

No matter how you shake it out, 2020 was a whirlwind. Everyone dealt with some type of new hurdle that they’ve never seen before. It was felt across the board, personally and professionally. This is...

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Where are Customer Service and Support Leaders Spending In 2021?

There’s no question that the COVID-19 pandemic had a profound — and largely disastrous — impact on almost every sector of the global economy. For most companies, 2020 was a year defined by...

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A new season for Faye

This month, we launch a new brand for Faye. It may seem inconsequential to some, but it’s not to us. It’s extremely meaningful. There’s a sense that this new brand represents a turning point in our...

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