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SugarCRM vs Salesforce. Quality is Not a Luxury it Should be the Norm.
Businesses often view software quality as a luxury. Due to difficulties in implementing a new product and the expenses associated with the software, training and ongoing support, they think quality is...
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Learning From Failed CRM Implementations
Lets talk about success Have you ever gone into a project not being completely sure of what to expect? Maybe you’re not sure about the parameters to work within, type of budget and time frame to...
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Customer Service: How It Shouldn’t Be
Every month I glance through my online bank statement to review debits and credits and make sure everything looks the way it’s supposed to. Recently, I noticed an unusual $9 fee charged to my account,...
View ArticleSoftware We Love
As we’ve talked about before, we love software. The software that we love the most is customizable, easy to use, affordable, and easily integrated with other software (among other characteristics). We...
View ArticleCRM Software Can Make Sales Easier
Along with helping to provide better customer service, CRM software can help make sales easier for your sales department. Customer relationship management software can provide tools to all levels of a...
View ArticleCRM for Your SMB with SugarCRM
While the title may be a little acronym heavy, the words behind the first acronym, customer relationship management, are as important as the words in the second, your small or medium sized business. At...
View ArticleHow CRM Software Can Help Your Business
CRM software has risen in popularity over the recent years, and with a good reason, it can really help your business. The functions and tools provided in customer relationship management software can...
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Salesfusion Raises $8.25M in Financing
As we are always looking to promote news and events from our partners, we are excited to report that Atlanta based marketing automation vendor Salesfusion raised $8.25 million in financing from a...
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Snapchat My Big Data With A Bitcoin
Do you ever feel like there are an astronomical amount of buzz words that are thrown around in the tech space that you don’t understand? If you are like me, you probably hear them on a daily basis,...
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2/19/14 SocialCRM and SugarCRM
What is Social CRM? Figuring out which social media platform is going to be the most beneficial for your business can be a bit like going out on a blind date—most of the time it’s awkward at first, but...
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How To Get Your Free Ticket To SugarCon
SugarCon 2014 is a great opportunity for you and your colleagues to learn just how far your CRM can take you. Now, every customer-facing employee has the ability to create an extraordinary customer...
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The Cost of Implementing a CRM System
When it comes to implementing a customer relationship management system for your business, one of the first concerns will probably be the cost. The other big concern will probably be about what you’re...
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Sage 100 Enhancements
The main function of Sage 100 ERP is to help with your accounting need and provide support for your normal business operations. Of course, the Sage 100 software package can perform all of these...
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Use Authorize.Net for Safe Credit Card Transactions
With things like the Target credit card theft and the Heartbleed virus running around, there are plenty of threats to your online security as well as the security of your money as well as your...
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Salesforce.com and Microsoft Partnership
A Salesforce.com and Microsoft alliance was announced last week. What this partnership means is that Salesforce.com has made available updated plugins for popular Microsoft office and related...
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Marketing Automation Stats
Recently we added Act-On and Salesfusion pages (two marketing automation platforms FayeBSG partners with.) While undertaking this exercise I did a bit of research on some current trends and analysis...
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Creating a Content Marketing Strategy: Six Best Practices that Work
Content marketing is far more than a trend. It’s the linchpin of demand creation – the link between brand awareness and lead generation. Done well, it builds familiarity, affinity and trust with...
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The Definitive Guide to Customer Experience Management
Why is CUSTOMER EXPERIENCE MANAGEMENT so important? A well-managed customer journey strengthens brand preferences, reduces customer churn, and elevates the brand beyond strict reliance on price. If...
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Business as a Living Organism
We’ve been having a lot of discussions internally lately about business. It’s an exciting time, and there are obviously many different ways to grow the business. When a business goes through...
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The FayeBSG Q3 All Hands Meeting – Facts, Figures, and Improv
Improv is defined as the art or act of improvising, or of composing, uttering, executing, or arranging anything without previous preparation. And that’s exactly what the folks at FayeBSG were doing...
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