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Gamification in Everyday Life… and How You Can Use it for Business
After deciding to write this blog about gamification in everyday life, I spent a few days looking to see how many times I came across gamification. Spoiler alert: It was everywhere. Gamification is...
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What Your Business Needs to Know About Chatbots
The chatbot is no longer the stuff of science fiction. It’s real, and it could be coming to your business soon. What are the most important things your business needs to know about chatbots? Gartner...
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5 B2B Marketing Trends in 2021
No matter how you shake it out, 2020 was a whirlwind. Everyone dealt with some type of new hurdle that they’ve never seen before. It was felt across the board, personally and professionally. This is...
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Where are Customer Service and Support Leaders Spending In 2021?
There’s no question that the COVID-19 pandemic had a profound — and largely disastrous — impact on almost every sector of the global economy. For most companies, 2020 was a year defined by...
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A new season for Faye
This month, we launch a new brand for Faye. It may seem inconsequential to some, but it’s not to us. It’s extremely meaningful. There’s a sense that this new brand represents a turning point in our...
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