Clik here to view.
5 Fundamental Reasons to Use an AI Assistant
One thing we’ve learned recently is that the modern world is just a little bit easier to navigate with the help of a Siri or an Alexa. These “conversational assistants” have helped us find recipes,...
View ArticleClik here to view.
5 Customer Experience Flaws and How to Fix Them
It’s a relatively simple thing for smaller, more agile companies to deliver a great customer experience. Providing attentive, one-on-one support interactions is much easier when a business only has a...
View ArticleClik here to view.
10 Software Integrations You Should Consider for Your CRM
Customer relationship management (CRM) software is a powerful solution. It allows you to have a centralized place to store all your customer information, gives you better transparency into your...
View ArticleClik here to view.
SugarCRM Announces SugarPredict, the First Data-fueled A.I. for CRM
SugarCRM has changed the game for sales teams everywhere by releasing SugarPredict, the first data-fueled artificial intelligence (A.I.) for CRM. It gives companies unprecedented levels of prediction...
View ArticleClik here to view.
10 Tools to Improve Your CX Workflow
A customer experience (CX) system is a robust and intuitive system, but even the most complicated systems can be catered to your exact needs. Adding tools to create a personalized experience for your...
View ArticleClik here to view.
Gamification in Everyday Life… and How You Can Use it for Business
After deciding to write this blog about gamification in everyday life, I spent a few days looking to see how many times I came across gamification. Spoiler alert: It was everywhere. Gamification is...
View ArticleClik here to view.
Understanding the Growing Risks in Healthcare Cybersecurity
The healthcare industry’s rapid adoption of telemedicine technology has been one of the brightest silver linings to emerge from the dark storm clouds of the COVID-19 pandemic. The medical industry has...
View ArticleClik here to view.
How to Drive Revenue with Data
Return on investment (ROI) can be a tricky thing to measure, particularly when it comes to business technology. Even with a relatively mature technology, it’s not always easy to assign a hard dollar...
View ArticleClik here to view.
How You Got to a Disconnected Workforce …and How to Break Down the Silos
Does it ever seem like the pieces aren’t fitting together correctly at your company? It’s not that the work isn’t getting done, or that any one department or team is failing. It’s more that this...
View ArticleClik here to view.
5 B2B Marketing Trends in 2021
No matter how you shake it out, 2020 was a whirlwind. Everyone dealt with some type of new hurdle that they’ve never seen before. It was felt across the board, personally and professionally. This is...
View ArticleClik here to view.
CRM and Sales Impact Report
The $35 billion CRM market provides the foundational technology for customer engagement. However, it has been reported that CRMs are failing sales teams, customers, and prospects, with more than half...
View ArticleClik here to view.
7 Tips for Not Getting Stagnant with Employee Satisfaction a Year into the...
It may be years until we fully understand the impact of the COVID-19 pandemic, but even now it’s becoming obvious that big changes are on the horizon for business. These new trends are most visible...
View ArticleClik here to view.
Getting the Best Results From Your CRM Reports
Growing a company isn’t just a matter of making a great product or hiring the right people to market and sell it. You also need to know how the business itself is performing, where the challenges are,...
View ArticleClik here to view.
5 Proactive Conversations to Have Between Marketing, Sales, and Customer Support
The biggest goals of any marketing, sales, and customer support team are simple. Gain customers. Make customers happy. Keep customers. To achieve these goals, each customer-facing department plays a...
View ArticleClik here to view.
8 Tips for Converting Sales Faster
Even the best salespeople still have a limited number of hours in the day. That’s a problem for any company that’s trying to ramp up their sales without massively increasing the size of their sales...
View ArticleClik here to view.
Faye Celebrates Seventh Consecutive Year on Inc. 5000 List
Faye Celebrates Seventh Consecutive Year on Inc. 5000 List Faye’s continuous growth, focus on innovation, and investments in industry-leading software partnerships land the global CRM, ERP, and CX...
View ArticleClik here to view.
5 Reasons to Improve Your Company’s Knowledge Management Systems
With the COVID-19 edges into the rearview mirror, the absolute last thing that any upstart business strategist will be championing is the concept of “disruption.” The entire world already was...
View ArticleClik here to view.
How Does Gamification Help Businesses?
“In every job that must be done, there is an element of fun. You find the fun and SNAP! the job’s a game.” –Mary Poppins Mary Poppins was onto an interesting concept. At its core, this is what...
View ArticleClik here to view.
8 Key Technologies for WFH Productivity
The ongoing global pandemic has shined a light on working from home (WFH) capabilities. Even companies who never thought they’d have WFH policies had to pivot quickly and adapt to the new normal. Yet,...
View ArticleClik here to view.
5 Tips for Pitching Technology to Your C-suite
Senior executives tend to be big-picture people. It’s their job to think about the company as a whole, steering the efforts of hundreds (or thousands) of workers toward a common goal. While individual...
View Article